Privacy Policy

1. Information We Collect

We collect data in the following categories:

A. Personal Information You Provide

You may give us personal information when you:

• Submit a contact form

• Request a quote or booking

• Sign up for updates or newsletters

• Communicate with us via phone, email, or messaging

Examples of personal information we may collect:

• Full name

• Email address

• Phone number

• Address (pickup/drop-off or billing)

• Company name (if applicable)

• Transportation or service details

B. Information Automatically Collected

When you visit our website, we may automatically collect some details such as:

• IP address

• Browser type and version

• Pages visited

• Date and time of visit

This information is collected through cookies and similar technologies (see Section 5).

2. How We Use Your Information

We may use the information collected for purposes including:

• Providing and improving services

• Responding to inquiries and support requests

• Processing bookings, dispatches, and logistics

• Sending service notifications or updates

• Administrative and customer service purposes

• Marketing and promotional email (only with your consent)

We will not use your personal data for new purposes without first notifying you.

3. Legal Basis for Processing (Where Applicable)

Where required by applicable law, we process personal data based on one or more of the following:

• Consent – when you agree to receive communications

• Contractual necessity – to deliver transportation or logistics services

• Legitimate interests – for improving services, analytics, and security

4. Third-Party Sharing

We do not sell your personal information to third parties.

We may share your data with:

• Service providers (e.g., hosting, analytics, dispatch systems)

• Payment processors, if applicable

• Law enforcement or government authorities, if required by law

All third parties are bound by data protection obligations.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance site performance

• Analyze how visitors use the site

• Remember preferences

You can manage or disable cookies in your browser settings, though this may affect site functionality.

6. Data Security

We implement reasonable technical and organizational safeguards to protect your information. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain your personal information only as long as necessary for the purposes described or as required by law. Once no longer needed, we will securely delete or anonymize your data.

8. Your Privacy Rights

Depending on your location, you may have rights such as:

• Accessing personal data we hold about you

• Requesting correction or deletion

• Opting out of marketing communications

To exercise these rights, contact us using the details below.

9. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from minors under this age.

10. Changes to This Policy

We may update this Privacy Policy periodically. If we make significant changes, we will notify users by posting an updated policy on our website.

11. Contact Us

If you have any questions about this Privacy Policy or how we use your information, please contact:

Basil Transportation
Email: Info@basiltransportation.com
Phone:+1-704-7516469
Address: 1509 E 35TH ST UNIT A Charlotte NC 28205-2005